Effective Date: 07/02/2023

At Lila Logan Designs, we are committed to protecting the privacy and security of our customers and visitors to our website, lilalogandesigns.com, as well as individuals who visit our jewelry store, Lila Logan Jewelry Design Studio, located in Seattle, WA. This Privacy Policy outlines how we collect, use, disclose, and protect personal information obtained through our website and store. By accessing our website or visiting our store, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information, such as your name, email address, phone number, and billing address, when you make a purchase on our website or in-store. We collect this information to process your orders, provide customer support, and communicate with you about your purchases or any other relevant information.

1.2 Payment Information

When you make a purchase on our website, we collect payment information, including credit card details or other payment methods. This information is securely processed by our trusted third-party payment processors, and we do not store your complete payment information on our servers.

1.3 Website Usage Information

We may collect information about your interactions with our website, such as your IP address, browser type, referring/exit pages, operating system, and timestamps. We use this information to analyze trends, administer the website, track users' movements, and gather demographic information to improve our services and tailor our website content to better suit your needs.

1.4 Images and Work Information

As a jewelry store and design studio, we may take photographs of individuals or their work while they are on our premises. By visiting our store or using our website, you automatically grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use any images taken for promotional purposes within the scope of our store's activities. However, we will make reasonable efforts to obtain explicit consent from individuals before using their images in any commercial or public manner beyond the scope of our store's promotional activities.

2. How We Use Your Information

2.1 Provide and Improve Services

We use your personal information to process and fulfill orders, communicate with you about your purchases, provide customer support, and improve our products and services.

2.2 Marketing and Promotional Communications

With your consent, we may use your email address to send you promotional materials, newsletters, and information about new products, special offers, or upcoming events. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.

2.3 Legal Obligations and Protection

We may use or disclose your personal information when required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights, property, or safety, as well as the rights, property, or safety of others.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processors, shipping carriers, and IT support providers. These third parties are bound by confidentiality agreements and are authorized to use your personal information only as necessary to provide the requested services.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns regarding your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

6. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child without parental consent, please contact us, and we will promptly remove the information from our records.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically for any updates. The updated Privacy Policy will be effective as of the date of posting.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Lila Logan Jewelry Design Studio
Address: 4722 Fauntleroy Way SW Unit 127 Seattle, WA 98116
Email: lilalogandesign@gmail.com

By using our website or visiting our store, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.