Scheduling Refund Policy:

We understand that plans can change unexpectedly. Here's our policy to accommodate such situations:

• All sales are final: Once a purchase is made, it is non-refundable, including class purchases, private tutorials, and all related purchases.
• No warranties implied or given: Jewelry is delicate and will require maintenance over time. We want to ensure the longevity of your custom jewelry, and while we do not offer explicit warranties, we stand behind the quality of our craftsmanship by offering free routine maintenance.
• Maintenance of custom jewelry: We highly recommend returning every six months for a complimentary clean, check, and adjustment of your custom jewelry made by Lila Logan Designs. This service ensures that your pieces remain in optimal condition and continue to bring you joy for years to come.
• Transferability of bookings: If you're unable to attend a class or appointment you've paid for, you have the option to gift it to someone else or sell it to another individual. We believe in flexibility and want to ensure that the value of your booking is not lost. You must inform us of who is receiving the ticket and provide their contact information.
• Cancellation by us: In the rare event that we have to cancel a class or appointment, you are entitled to a full refund. We value your trust and aim to uphold our commitments to you.
• Cancellation by you: If you wish to cancel your booking, please let us know. We will open your spot for purchase by the public again, and if someone fills it, you will receive a full refund.

Our goal is to provide a fair and transparent refund policy that respects both your needs and our business operations. Should you have any questions or concerns regarding refunds, cancellations, or the maintenance of your custom jewelry, please don't hesitate to reach out at lilalogandesigns.com/contact-lila-logan-designs.

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the website lilalogandesigns.com (the "Website") and any services provided by Lila Logan Designs ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using the Website.

2. Use of the Website

2.1 Eligibility

By accessing or using the Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Website on behalf of a company or organization, you represent and warrant that you have the authority to bind that company or organization to these Terms.

2.2 Account Registration

In order to access certain features or services on the Website, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to promptly update your account information as needed. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

2.3 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

• Violating any applicable laws or regulations.
• Impersonating another person or entity.
• Interfering with or disrupting the operation of the Website.
• Uploading or transmitting any viruses, malware, or other harmful code.
• Collecting or storing personal information of other users without their consent.
• Engaging in any activity that could harm, disable, or overburden the Website's infrastructure.

3. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the Website are the property of Lila Logan Designs or its respective owners. You are granted a limited, non-exclusive, non-transferable license to access and use the Website and its content for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works of any materials from the Website without our prior written consent.

4. Product Information and Pricing

We strive to provide accurate and up-to-date information about our products and pricing on the Website. However, we do not guarantee the accuracy, completeness, or timeliness of the information provided. Prices and availability of products are subject to change without notice.

5. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or any products or services purchased through the Website. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless Lila Logan Designs, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your use of the Website or any violation of these Terms.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Insert applicable jurisdiction]. Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, or validity thereof shall be settled through amicable negotiations. If the parties are unable to reach a resolution through negotiations, any such dispute shall be submitted to binding arbitration in accordance with the rules of [Insert applicable arbitration institution] in [Insert applicable jurisdiction].

8. Modifications to the Terms

We reserve the right to modify these Terms at any time, effective upon posting the updated Terms on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms.

9. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Lila Logan Jewelry Design Studio
Address: 4722 Fauntleroy Way SW Unit 127 Seattle, WA 98116
Email: lilalogandesign@gmail.com